TERMS AND CONDITIONS
Wonder Wanderful Enterprises, LLC reserves the right to update and/or alter the following terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.
The terms “CWW,” “we” and “our” refer to Camp Wonder Wander (Wonder Wanderful Enterprises, LLC), a United States of America organization, which offers and operates all workshops and retreat experiences listed herein. All retreats are offered subject to CWW’s standard terms and conditions. Please review the terms and conditions carefully prior to completing your reservation. Some of these terms and conditions are set out below to draw your attention to the fact that our obligations to you are limited.
Camp Wonder Wander is physically located at 599 Gaither Hinson Rd. Waynesboro TN 38485 and consists of 5 acres with numerous structures and a variety of terrain as well as farm and domestic animals. Additional property located at 606 Gaither Hinson Rd. Waynesboro TN 38485 is an undeveloped 12 acres with approximately 450 feet of river frontage that is considered part of the camp and is utilized for Forest Therapy walks and additional programs.
All participants understand that the retreat center is an intentional digital detox and that certain cell phone service providers do not have strong signals in this area. In addition, wifi may be available, but may also be turned off for purposes of the program. Participants understand that limited use of internet is the primary goal of the participation and to make sure to adjust settings to low if viewing any video. Lack of phone or internet is not grounds for any cancellation or refund request. Participants may be charged additional fees for excessive use of internet and must acknowledge that the service may be different than theirs at home or at work.
There may be other people on site during events including participants of our artist and writer residency program.
All personal items are the responsibility of the owner and each individual relinquishes CWW from any responsbilities.
There are security cameras and recording devices on site.
Participants may be asked to sign additional policies that will be outlined under separate cover.
CWW is a non-smoking, non-vaping environment. We understand that some participants at times may be smokers or trying to quit, so we would like you to ensure that smoking occurs ONLY in designated spaces far from the entrances to lodging, away from animals and group gatherings, and only stationary - no walking and smoking. All remnants of smoking in designated areas should be removed immediately including any cigarette butts that are tossed anywhere on our property.
No illegal drug use. This is a holistic healing place and any impairment can alter not only an individual's experience, but the others around them. In addition, impairment due to drug use is a health hazard risk due to the rural environment with camp animals and an entire wild ecosystem. Psychotropic and mood altering is frowned upon where nature is the primary objective. Use of illegal drugs will be cause for immediate departure.
Limited or no alcohol depending on event. Excessive alcohol use will not be tolerated and grounds for immediate cancellation. Impairment must subside before any departure. Evidence of excessive alcohol could be the amount of visible remnants of cans or bottles compared to the amount of people as well as any verbal or other impairment conduct will be enough grounds for this cancellation and departure mandate.
No harassment, bullying, discrimination or other violent conduct towards others - human and non-human will be tolerated. Any violation of this will be cause for immediate removal from CWW and any potential follow-up such as police report or other necessary documentation. If you are a witness to this conduct or the target, please immediately notify CWW via text message, the ring doorbell, or attempt to find any staff or long term resident. Physical abuse or harassment will be grounds for immediate departure and forfeiture of program fees etc. Based on the level of severity, law enforcement may be contacted.
No weapons including guns. There is no hunting allowed on this property and no purpose for weapons even for those with concealed carry permits. Please consider the well-being of the others involved in the retreat and the affect that a weapon can have on the psyche whether it is exposed or hidden.
Solicitation and Proselytizing Prohibited: Solicitation and/or contact for sales of products, sales of services, and/or for membership, participation, proselytizing and/or fundraising for any purpose, profit and/or non-profit, religious and/
or not-religious, is strictly prohibited. Conduct prohibited under this paragraph shall be considered a material breach of the Agreement.
No illegal activities. This will be grounds for immediate termination of this agreement and CWW reserves the right to pursue legal action at minimum of reporting and recording for the purposes of law enforcement duties.
No nudity on site, during activities, or in shared lodging circumstances. This is a family friendly environment, not a nudist colony.
For the health and well-being of all participants, leaders, and any staff, we would like participants to show proof of Covid-19 vaccination or a negative test within 48 hours of arrival. Although we breath much fresh air out here in the country, we realize that everyone participating is coming from various places and travel logistics, therefore we would like to breath easy with this level of mental health comfort. No one really ever wants to get sick even with just a small common cold. Please help Val and others on site stay on task with our summer offerings by adhering to this rule. Thank you.
Wonder Wanderful Enterprises, LLC reserves the right to refuse, block or cancel a booking at any time, for any reason, at its sole discretion. Wonder Wanderful Enterprises, LLC reserves the right to cancel any workshop/retreat at any time for any reason.
Wonder Wanderful Enterprises LLC reserves the right to reschedule due to force majuere, or circumstances deeming unsafe to travel, and allow participants to attend a rescheduled experience within the subsequent 2 years. In the rare event that Wonder Wanderful Enterprises, LLC is forced to postpone a retreat experience for any unforeseen circumstance beyond the reasonable control of CWW, such as, but not limited to, acts of nature, war, labor strikes, pandemics, earthquake, flooding, government travel restrictions, etc., Wonder Wanderful Enterprises, LLC will bank 100% of your paid fees as a credit to use for a future retreat experience. You may also choose to donate these funds to the artist residency program and receive recognition for this contribution.
In the rare situation where a CWW retreat is cancelled for foreseeable reasons, then you agree that a full refund of any payments made to CWW minus a non-refundable program fee of 50% will constitute full settlement of any claims you may have against Wonder Wanderful Enterprises or our any suppliers, instructors, or other associates.
Travel insurance is highly recommended. Please make sure you and your team/group can definitely travel during the designated schedule before confirming with a deposit. By agreeing to our terms with your payment, you acknowledge understanding that your reservation is secured and prevents others from booking in this exclusive retreat center.
CANCELLATIONS by Customer DURING INSTALLMENT PLAN (either CWW event or Outside organizer)
There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, pandemics, personal, family or medical emergencies or any other circumstances beyond human control. If for any of these reasons, you have decided to forgo, forfeit, or delay your registration and installment plans, you must provide notice in writing via email to email@example.com with detailed information on reasons for cancellation and your preference to reschedule or other options such as donate to the artist residency or the care management of the camp operations.
If you are experiencing financial hardship due to loss of employment, health issues or other unforeseen situations that are causing challenges in completing your payment, please notify us in writing via email of the situation and we will respond on a case-by-case basis to adjust your installment plan in duration to lower your installment payment price even if this means creating an alternative plan in a subsequent year.
If you choose to stop payment at any time with or without written notice, we reserve the right to pursue legal action and/or debt collector services for the balance of the unpaid fees.
PRICING, INCLUSIONS & EXCLUSIONS
Prices are in U.S. dollars.
Prices in proposal will outline all inclusive costs and what is not included. Please refer to your individual contract for details on transportation, services, and meals not listed in the itinerary.All individual expenses such as passports or other travel documents; travel insurance or travel protection (i.e., medical insurance, emergency evacuation, and similar services); airport arrival/departure fees or country taxes; personal expenses; gratuities; and all items of a personal nature are the responsibility of the traveler.
All customer coordinator contacts assume the responsibility to coordinate appropriate experience to the physical abilities and interests of the entire team/group. Travelers are responsible for being in sufficiently good health to undertake their trip; for obtaining the appropriate medical and cancellation insurance; and for acting in a manner considerate of fellow guests. Travelers assume full responsibility for all risks, including but not limited to any loss, injury, death or damage to them, their family or their dependents arising in connection with their participation, or the participation of their family, in the trips, and for ensuring that they have adequate insurance coverage to cover any loss.
Participants agree they will indemnify and hold Wonder Wanderful Enterprises, LLC harmless for any claims arising with the connection to third parties arriving from the misconduct of travelers, family members or associates.
Participants further agree that they will indemnify and hold CWW harmless in respect of any claims arising in connection with the retreat made by: i) third parties, which arise from the misconduct of the travelers; ii) the traveler’s family members, dependents or heirs, iii) third parties, which the traveler, their estate, their family members, dependents or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from CWW; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of CWW, or their employees, guides, shareholders, officers or directors.
CWW reserves the right to decline accepting or retaining any traveler whose health or actions in CWW’s sole judgment impede the operation of a trip or the welfare or enjoyment of fellow travelers.
Any physical activity such as kayaking may require signing a legal waiver in addition to these published terms.
Any form of travel contains inherent risks. Camp Wonder Wander is located on a well maintained state highway within 20 minutes in either direction to two towns in a rural area. Participants must recognize that medical facilities and services may not be easily accessible and may not be sophisticated or at a level of expectation based on your home experience. In an emergency please call 911 and contact the director or caretaker of CWW. If medical emergency occurs, will do our best to get you to the closest medical services and with Wilderness First Aid certification will assess each circumstance as it arises.
This is a rural natural pastoral location of 17 acres which includes a variety of terrain including, but not limited to, gravel, dirt, sticks, and potential irregular walking surfaces. Each participant must wear appropriate shoes and other clothing appropriate for the weather and activity. We recommend being prepared and aware of your body in space at all times, as you are responsible for your physical person and affects.
CWW will not tolerate harassment of any kind towards the animals including screaming, yelling, or physical abuse. Anyone reported or seen firsthand in this conduct will be asked to leave immediately. Please be aware to follow the safety protocols of interacting with the animals that will be reviewed upon arrival. Do not enter any animal zone without permission.
Participants further agree that they will indemnify and hold CWW harmless in respect of any claims arising in connection with the trip made by: i) third parties, which arise from the misconduct of the travelers; ii) the traveler’s family members, dependents or heirs, iii) third parties, which the traveler, their estate, their family members, dependents or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from CWW; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of CWW, or their employees, guides, shareholders, officers or directors.
Please contact firstname.lastname@example.org with any additional questions.
POLICIES REGARDING CWW ORGANIZED EVENTS
It takes a lot of time and creative energy to coordinate a group retreat. Your registration is reserving your space in a limited occupancy event. By making a reservation for any CWW event, you understand that 50% of the program fee is non-refundable if cancelled at any point after booking to within 35 days of the program start date or your chosen arrival date. There is NO REFUND for cancellations within 34 days of arrival or at any point during the event for any reason. If you are experiencing any medical issues within this non-refundable time period that will prevent your attendance including, but not limited to, testing positive for Covid-19, you may ask for a credit towards another equal event in the future or a credit towards a longer event with higher registration fee in the future.
Payment plans: If a payment plan is selected, the accrual of payments to at least 50% of the program fee shall take place prior to any cancellation eligibility. If payment plan deadline has not been made, you will receive a reminder message and be able to pay late within 7 days. After 7 days, your registration may be cancelled and all payments up to at least the 50% of registration fee shall be forfeited.
All communications in regards to this policy shall be made in writing via email.
POLICIES REGARDING CUSTOMER PROGRAM EVENTS
It takes a lot of time and creative energy to coordinate a group retreat. For events that are coordinated by an outside group or individual, understanding and respecting your time and ours, a 25% non-refundable deposit will be required to hold the dates after receiving a proposal and a signed agreement. Payment plans may be available based on how far in advance your retreat is scheduled. 50 % must be paid within 30 days. Final payment is due within 14 days of arrival. No refunds or cancellations will be accepted within the two week or during the event. If there are extreme circumstances due to force majuere, sickness, or other acts outside of the control of CWW (Wonder Wanderful Enterprises, LLC) or the booked customer, we will do our best to reschedule or create viable alternative plan.
Early bookings are recommended to reserve your preferred time on the calendar. Upon receipt of retreat proposal and a signed event agreement, you will be directed to the payment registration options where a 25% non-refundable deposit is required to hold the dates and move forward in planning. Once you have made a secure payment in full or with a deposit, your booking will be confirmed and the invoice will act as receipt and confirmation. You will receive communication in the planning stages of the retreat and a final payment is due within 14 days of the retreat start date. Once the retreat starts, we will do everything possible to ensure your enjoyment, and we rely on you to tell us if something is not working. We look forward to a successful partnership together.
We recommend that your participants immediately purchase travel insurance and make sure that your package is as thorough as possible including for unforeseen health or environmental disasters. You may want to consider if they have coverage if you decide to cancel for any reason including, but not limited to, personal or business-related complications.
CANCELLATIONS BY CUSTOMERS & REFUND POLICY
To cancel your retreat booking, you must email your complete booking details and purpose of cancellation to email@example.com
There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, pandemics, personal, family or medical emergencies or any other circumstances beyond our or your control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection (i.e., travel medical insurance and emergency evacuation services). Any cancellations by a traveler should be filed with your travel insurer as you forfeit your program fee.
From 14 days prior to the entire retreat schedule, NO refunds will be provided for any reason including if any participants leave for any reason or have to be removed from a retreat.
Wonder Wanderful Enterprises, LLC is not responsible for expenses incurred by participants in preparing for a retreat (eg. nonrefundable advance purchase air tickets, equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the retreat/workshop/event is altered, modified, or cancelled by us or by you for any reason.